In 1966, the first artificial intelligence system designed to converse with humans, Eliza, matched user prompts to scripted responses. In the 1960s, Alan Turing decided that the ultimate test of a computer’s intelligence was not whether the machine could perform complex tasks, but whether the machine could intelligently participate in a human conversation. Talking bronze statues made appearances in the works of ancient Greeks, and the term “robot,” comes from a 100-year-old Czech play about a factory that makes artificial humans. The quest to create a computer that converses naturally with humans has captivated the human imagination for centuries. A rational agent defined by humans would be a computer that can realistically simulate human communication.” Where did all these bots come from in the first place?Īccording to Venture Beat, “ Artificial intelligence, by definition, is intelligence exhibited by machines to display them as rational agents that can perceive their surroundings and make decisions. Here’s a quick look at why chatbots will be commonplace in the very near future. For example, Guillaume Cabane, former vice president of growth at Segment has recently used chatbots to drive five times more engagements and two times more conversions, as well as using chatbots to help with lead qualification and even lead generation, according to Salesforce.Īnd he’s not alone marketers are finding myriad uses for chatbots, whether it’s customer service, engagement, data, or lead generation. The potential value of chatbots for digital marketers seems limitless. But chatbots aren’t just about answering questions (or telling bad jokes).
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